A MESSAGE TO OUR TRIBE

Like all Australians, we are doing our best to navigate these uncertain times with the spread of COVID-19 and our amazing customers and staff remain our number one priority.

You Taking Shape Boutiques, Clearance stores and MYER stores are open with new safety measures in place. Check out the opening times, but be aware that these are subject to change.

We sincerely thank our Tribe for their support over this difficult time. We truly have amazing customers who care so much about our people, our products and our brand.


Melbourne Stores Update

With the Victorian Government moving to Stage 4 restrictions in Melbourne, our Melbourne Metro stores are temporarily closed. We know you’ll have some questions, so rest assured we’re here for you as we navigate the next 6 weeks:

  • Extended Returns Policy This will now be 30 days from when our stores re-open
  • Shop Online Our website remains open so you can shop for winter warmers or update your work from home wardrobe
  • Click & Collect As our stores are closed, they will not be open for click & collect, so please have your online orders delivered to your home address
  • Credit Notes These cannot be redeemed online, if you have a Credit Note due to expire within the next 6 weeks please contact our Customer Service Team
  • Rewards Vouchers These can still be redeemed online but we are constantly assessing the situation including expiry dates

Our Customer Service Team are safely working from home and can assist with any enquiries you have (or help you shop online) Contact Customer Service.

Our regional Victorian stores remain open with reduced trading hours and increased safety measures. View Opening Hours

Stay safe and we’ll see you soon. XO


CREATING A SAFE ENVIROMENT IN RETAIL STORES

Our staff and customers are our number one priority so here’s how we are creating a safe environment for you to shop:

  • In line with the Victorian Government announcement, a face covering or mask must be worn when visiting any of our stores in Victoria
  • Practicing Social distancing measures of 1.5 metres between customers and team members, including at counters and seating areas.
  • Customer capacity limits in stores will be capped at 10 for most Taking Shape Boutiques and capped at 50 customers at Taking Shape Clearance stores.
  • Heightened cleaning and hygiene procedures in high touch areas around the stores. This includes tables, racks, counters, EFTPOS machines, handles and fitting rooms. Hand sanitiser will be available for customers to use.
  • Contactless serving of customers and payments. This means card only option for payment.

DON’T WORRY YOU CAN KEEP SHOPPING ONLINE

Browse our entire range – from the latest fashion through to our comfy couch favourites designed especially for you. If you see a piece you love, SHOP AWAY!

You can also peruse our Style Stories for inspiration and styling advice that you can use on your current wardrobe!