COVID-19 Update

Getting in touch

If you do need to speak to us, we're here for you – our customer service teams are available online from 9am to 5pm, Monday to Friday – but it may take us a little longer than usual for us to reply, due to us working remotely at the moment.


  • Once your order is delivered, you'll have 30 days to return it if it's not to your satisfaction.
  • Please allow up to 14 days for your return to be processed and your refund to reach your account.

Keeping our employees safe

Safety is our priority at Taking Shape, so our staff are working from home wherever possible, in line with current government guidelines. If colleagues are required on site, we've added heightened health and safety measures and continue to ensure that social distancing and hygiene guidelines are adhered to.

Please stay safe and take care of yourself.