Welcome to the celebrate your curves rewards program

CYC Rewards

Rewards worth celebrating!

Join the CYC Rewards Program and instantly start earning 1 Point for every $1 you spend on Full Priced items!
As you build points, you will move up the Asset Levels. Each time you reach the next level, you’ll receive a Rewards Voucher.
The higher the level, the greater the rewards you receive.

Join Now >

Earn Points & Be Rewarded

$ 1 = 1
Spent on
Full Price
Styles
  Point
Earned
1. Join
2. Earn Points
3. Redeem
CYC Rewards CYC Rewards CYC Rewards
Join Now & Get
a Welcome Voucher
In Your Inbox

What you'll get

The more you shop the more you’ll receive. As you climb the ranks your rewards will grow.
Your spend is calculated daily, based on your spend from 1 July – 30 June each year.

REWARDS ASSET SILVER GOLD PLATINUM DIAMOND
Annual Points
1 point = $1 spent on Full Priced items
0-249
points
250-749
points
750-1249
points
1250-2499
points
2500+
points
Welcome Reward on sign up
Access To The Latest Collections, Promotions & Sale Offers
Store Event Invitations & Offers
Birthday Voucher
Redeemed on Full Priced items only
  $10 $15 $20 $30
Rewards Voucher
Redeemed on Full Priced items only
  $15 $40 $70 $125
Rewards Voucher
Every 1000 points thereafter
      - $100
*FREE Delivery
On All Orders
     
Birthday Surprise*
*Conditions Apply
       

*Want to know more? Click here for full terms and conditions.

CYC Rewards

Find the answers to your questions

On July 1st of each year, the CYC Rewards Program will begin a brand new Program Year.

All CYC Points will be reset to zero so that all members begin the new Program Year on Zero (0) Points and have the chance to start earning Reward Vouchers all over again.

This only applies to any points earnt between 1st July and 30th June. Any points earnt on the 1st July will not be reset.

No, your Membership with the CYC Rewards Program will be automatically transferred to the new Program Year. We will only discontinue your CYC membership upon your request.

Your Asset Level - Diamond, Platinum, Gold, Silver or Asset and Points Balance will also be assessed. To keep your Current CYC Asset Level you need to have earned the equivalent number of points this year:

REWARDS ASSET SILVER GOLD PLATINUM DIAMOND
Annual Points
1 point = $1 spent on Full Priced items
0-249
points
250-749
points
750-1249
points
1250-2499
points
2500+
points

Eg. To remain a Diamond CYC Asset Level, you need to have earned 2500 Points between 1st July 2018 and 30th June 2019.

If you haven’t earned the number of points required, then your Asset Level will be updated to reflect your Points Balance.

Eg. If you were a Diamond CYC Asset Level and earned 1750 Points through the year, you have not earnt the 2500 required to keep being Diamond.
You will then start the new CYC Year as a Platinum CYC Member.

Eg. If you were a Gold CYC Asset Level and earned 698 Points through the year, you have not earnt the 750 required to keep being Gold.
You will then start the new CYC Year as a Silver CYC Member.

Eg. If you were a Diamond CYC Asset Level and earned 857 Points throughout the year, you have not earnt the 2500 required to keep being Diamond.
You will then start the new CYC Year as a Gold CYC Member.

At the end of a Program Year each member’s points balance is reset to Zero (0) and do not carry over into subsequent years.
As you shop through the next year, you will earn more points that will then turn into Rewards Vouchers to spend.

All Points, including Leftover Points, are reset to begin the new Program Year. Points cannot be carried over into a New Year.

No, any outstanding Vouchers you have will remain valid until their expiry date.  

Yes, if you moved up an Asset Level during June you will still receive your Rewards Voucher. Your Points will not be reset until all Vouchers for June have been issued.

Points are earned for the full amount of a Lay-by on the day the Lay-by is started.

Points are earned for the full amount of a Openpay payment plan on the day the plan is started.

When making a return Points are deducted from a CYC Member’s profile. This means that any returns processed on or after July 1st will deduct Points from your profile.

You can join the CYC Rewards Program either In Store or Online. To join Online, click here.

To join In Store:

  • Ask a Fashion Stylist
  • Provide your name, email address, phone number & postcode

Now you’ve already started building your Assets - Easy!

All Rewards and Birthday Vouchers are issued to your inbox. Email is also the primary means of communication for offers, promotions, event invitations and any updates or changes to the CYC Rewards Program. Therefore, to be a Member of the CYC Rewards Program you must have a valid, unique email address.

You can get a free email address at gmail.com, hotmail.com or yahoo.com.

No, it is not recommended. If you use someone else’s email address they may not always pass on your Rewards or Birthday Vouchers or other valuable information and you’ll miss out! Also, that person would not be able to join the CYC Rewards Program as each Member requires a unique email address.

No, as part of the Terms & Conditions, Membership must be on an individual basis.

The CYC Rewards Program Year runs from 1st July to 30th June the following year. The first program year was from 1st July 2015 to 30th June 2016, the current program year began on the 1st July 2018 and will finish on the 30th June 2019, and so on.

Membership to the CYC Rewards Program is FREE!

One of the perks of being a member of the CYC Rewards Program is receiving a Birthday Voucher. So, we need to know your Date of Birth so we can send you yours!

You can find the current Terms & Conditions here.

You can earn points on all purchases of Full Priced Styles and Full Priced Styles on promotion (eg. 30% off Full Priced Pants).

$1AUD = 1 point
$1NZD = 1 point

When shopping online at TakingShape.com you must be signed in to your Shopping Account to earn points.

Points can be earned on the purchase of full priced styles in all Boutiques and Myer Concept Stores across Australia & New Zealand or Online at TakingShape.com. Points cannot be earned in Clearance Stores.

A full listing of our Stores can be found here.

No, points are cumulative during a Program Year and do not carry over into subsequent years. At the end of a Program Year the points balance is reset to Zero (0). However all Members will maintain the Asset Level they achieved at the end of the Program Year for the following year (eg. If at 30th June 2014, you have reached Platinum Asset Level, you will remain at Platinum Asset Level from 1st July 2014 and will receive the corresponding benefits).

Points can take up to 48 hours to show in your Member Profile. If you're an Online Shopper our points will only show once your order has been shipped. If you've checked and you are still missing points please contact our CYC Customer Service Team at info@takingshape.com.

Periodically we will run Bonus Point events where you have the ability to earn points faster (eg. Rather than $1 = 1 point, it may be $1 = 2 points). You will be notified via email of these Bonus Point events.

No, the purchase of a Gift Card does not qualify for earning any points. When the Gift Card is redeemed, this purchase will earn points for the customer using the Gift Card.

Rewards Vouchers are issued via email in the first full week of the month, for levels reached the previous month (eg. In the first week of August, customers will receive a Rewards Voucher based on their Points balance & Asset Level as at 31st July). Rewards Vouchers will only be issued when the next Asset Level is reached based on the points you’ve earned.

Rewards Vouchers can only be redeemed on Full Priced Styles.

Rewards Vouchers can be redeemed in Boutiques, Myer Concept Stores and Online for the purchase of Full Priced Styles only. Rewards Vouchers cannot be redeemed in Factory Outlet or Clearance Stores or to purchase promotional, sale or clearance styles. A full listing of our Stores can be found here.

  • If your Rewards Voucher is in AUD it can only be redeemed in Australian Stores or at TakingShape.com
  • If your Rewards Voucher is in NZD it can only be redeemed in New Zealand Stores.

See full Terms & Conditions here.

In a Boutique - print your voucher & take it in to a store (or to be eco-friendly you can also show your voucher on a mobile device).

Online at TakingShape.com - Sign in to your account & select Voucher in the Payment Method drop down menu.

In a Myer Concept Store - present your voucher to a TS14+ Team Member. Myer staff cannot redeem CYC Rewards Vouchers.

Remember! Rewards Vouchers can only be used to purchase Full Priced Styles.

Rewards Vouchers are valid for 2 months from date of issue. The expiry date will be listed on the Rewards Voucher.

Rewards Vouchers will be issued in the currency in which you shop.

For customers who shop in Australian Boutiques, Myer Concept Stores or at TakingShape.com – your Rewards Vouchers will be issued in AUD.

For customers who shop in New Zealand Boutiques – your Rewards Vouchers will be issued in NZD.

For customers who shop in New Zealand Boutiques or Clearance Stores AND at TakingShape.com – your Rewards Vouchers will be issued in the currency of where you last shopped (eg. For a Rewards Vouchers issued in August, if your last transaction was in a New Zealand Boutique; your Rewards Voucher will be issued in NZD. Or, for a Rewards Voucher issued in August, if your last transaction was online at TakingShape.com; your Rewards Voucher will be issued in AUD).

If you would like your Rewards Voucher issued in a different currency please contact your local store.

For customers who shop in both New Zealand Boutiques and at TakingShape.com your Rewards Voucher may be issued in NZD or AUD, dependent upon on your last purchase (see above).

If you think you are entitled to a Rewards Voucher and haven't received one, please do the following:

  • Wait until the 10th of the month (as Rewards Vouchers are only issued at the beginning of each month)
  • Check the Junk, Bulk or SPAM folder in your email (your Rewards Voucher email may have gone there by mistake)
  • Log in to your CYC Rewards Program Member Profile and click on the Rewards & Benefits tab. You will be able to see all Rewards Vouchers that you’ve been issued – this may be redeemed In Store (a Fashion Stylist will be able to look up your Account) or Online (where you will be prompted at Checkout to use the Rewards Voucher)

If you have any further enquiries, please contact our CYC Customer Service Team at info@takingshape.com

All Rewards Vouchers are single use only. You are encouraged to spend the entire value of the Rewards Voucher in one transaction, as any unused portion will be forfeited. (We don’t think you'll have a problem doing this!)

No, at the moment a Rewards Voucher cannot be used in conjunction with Openpay.

No, your Rewards Vouchers are linked to your CYC Membership account and are not transferrable.

Rewards Vouchers cannot be used in conjunction with a Lay-By, this includes starting a Lay-By or making a payment on an existing Lay-By.

Yes you can, Rewards Vouchers can be combined.

No, Rewards Vouchers cannot be exchanged for cash and change will not be given.

No, Rewards Vouchers cannot currently be used Online in conjunction with PayPal.

Birthday Vouchers will be issued in the first week of the month, for Birthdays in the current month (eg. In the first week of August, customers with a birthday in August will receive their Birthday Voucher based on their current Asset Level).

Birthday Vouchers are sent via email to the email address you provided when you joined the CYC Rewards Program.

Birthday Vouchers can only be redeemed on Full Priced Styles.

Birthday Vouchers can be redeemed in Boutiques, Myer Concept Stores and Online for the purchase of Full Priced Styles only. Birthday Vouchers cannot be redeemed in Factory Outlet or Clearance Stores or on the purchase of promotional, sale or clearance styles.. A full listing of our Stores can be found here.

  • If your Birthday Voucher is in AUD it can only be redeemed in Australian Stores or at TakingShape.com
  • If your Birthday Voucher is in NZD it can only be redeemed in New Zealand Stores.

See full Terms & Conditions here.

In a Boutique - print your voucher & take it in to a store (or to be eco-friendly you can also show your voucher on a mobile device).

Online at TakingShape.com - Sign in to your account & select Voucher in the Payment Method drop down menu.

In a Myer Concept Store - present your voucher to a Taking Shape Team Member. Myer staff cannot redeem CYC Rewards Vouchers.

Remember! Rewards Vouchers can only be used to purchase Full Priced Styles.

Birthday Vouchers are valid for 30 days from the date of issue. The expiry date will be listed on the Birthday Voucher.

Birthday Vouchers will be issued in the currency in which you shop.

For customers who shop in Australian Boutiques, Myer Concept Stores or at TakingShape.com – your Rewards Vouchers will be issued in AUD.

For customers who shop in New Zealand Boutiques – your Rewards Vouchers will be issued in NZD.

For customers who shop in New Zealand Boutiques or Clearance Stores AND at TakingShape.com – your Rewards Vouchers will be issued in the currency of where you last shopped (eg. For a Rewards Vouchers issued in August, if your last transaction was in a New Zealand Boutique; your Rewards Voucher will be issued in NZD. Or, for a Rewards Voucher issued in August, if your last transaction was online at TakingShape.com; your Birthday Voucher will be issued in AUD).

If you would like your Birthday Voucher issued in a different currency please contact your local store.

For customers who shop in both New Zealand Boutiques and at TakingShape.com your Rewards Voucher may be issued in NZD or AUD, dependent upon on your last purchase (see above).

Birthday Vouchers are issued to Members who have provided a valid birth date. If you have provided your birth date prior to your Birthday (check your Member Profile Online) and have not received a Birthday Voucher please contact our CYC Customer Service Team at info@takingshape.com

All Birthday Vouchers are single use only. You are encouraged to spend the value of the Birthday Voucher in one transaction, as any unused portion will be forfeited. (Treat yourself!)

No, at the moment a Birthday Voucher cannot be used in conjunction with Openpay.

No, this is our gift to you and is not transferrable. (We’re not sure why you would – this is a chance to spoil yourself!)

Birthday Vouchers cannot be used in conjunction with a Lay-By, this includes starting a Lay-By or making a payment on an existing Lay-By.

No, Birthday Vouchers cannot be exchanged for cash and change will not be given.

Yes you can, Vouchers can be combined. Go on have some fun!

No, Birthday Vouchers cannot currently be used Online in conjunction with PayPal.

If you are a Diamond or Platinum CYC Member then you will receive FREE Delivery for all Orders.
This is regardless of whether your order is $60 or more. FREE Delivery for Diamond and Platinum CYC Members is available for orders being sent to Australia, New Zealand or Internationally.

You are able to return or exchange merchandise in accordance with our Returns Policy. When making a return you will be required to produce your CYC Asset Card. Any points accrued will be deducted from your CYC Rewards Program Account (eg. If you purchased an item for $119.95, you will have accrued 119 Points; if this item is returned – 119 Points will be removed from your CYC Rewards Program Membership).

In a Boutique - You are able to return or exchange merchandise in accordance with our Returns Policy.

In a Myer Concept Store - If you purchased an item using a Voucher (either Rewards or Birthday Voucher) and wish to return it; the value of the Voucher is forfeited. The Voucher cannot be reissued and Credit Notes cannot be given.

Online - You are able to return or exchange merchandise in accordance with our Returns Policy. If you purchased an item using a Voucher (either a Rewards or Birthday Voucher) and wish to return it; a refund will be processed for the amount paid by credit card and the remaining balance will be issued as a Refund Voucher. This will be sent to the email address registered to your CYC Account.

Refund Vouchers can only be used at TakingShape.com. They cannot be redeemed in Boutiques, Myer Concept Stores or Clearance Stores.

Asset Levels are the tiers within the CYC Rewards Program. Your Asset Level is determined by how many points you have accumulated.

Asset 1 - 249 Points
Silver 250 - 749 Points
Gold 750 - 1249 Points
Platinum 1250 - 2499 Points
Diamond 2500+ Points

Each Asset Level has its own Rewards and Benefits. Click here for details.

  • Sign in to your Member Profile at TakingShape.com
  • Click on My Rewards & Benefits, found in on the left hand menu
  • Your Asset Level will be listed under the My Rewards & Benefits heading

To sign in to your Member Profile:

  • Click the 'Account' link at the top right of your screen
  • Enter your email address (the one you provided when you joined the CYC Rewards Program)
  • Enter your password (this is your Online Shopping password)
  • Click the 'Login' Button

Forgotten your Password?

  • Follow the instructions underneath the 'Login' Button
  • Your Password will be sent to your email address
  • Sign in to your Member Profile at www.TakingShape.com
  • Click on My Rewards & Benefits, found in the left hand menu
  • Your Asset Level & Points Balance will be listed under the My Rewards & Benefits heading

Please email our CYC Customer Service Team at info@takingshape.com if you want to discontinue your Membership and include your name, email address and CYC Asset Card number (if applicable). We'll be sad to see you go - so please let us know why you're leaving.

Retrospective transactions (ie. purchases made before you joined the program) cannot be added to your CYC Rewards Program Membership.

When you joined the CYC Rewards Program you would have received a Welcome email.

  • Click on the link in the Welcome email
  • Complete all mandatory fields indicated with an *
  • Remember to update your password as well!
  • Click 'Submit'
  • Click the 'Sign In' link at the top right of your screen
  • Enter your email address (the one you provided when you joined the CYC Rewards Program)
  • Enter your password (this is your Online Shopping password)
  • Click the 'Login' Button
  • Complete all mandatory fields indicated with an *
  • Click 'Submit'

Join Now And Start Earning!

Receive a welcome voucher to use on your first purchase & start enjoying the rewards.

Join Now >

If you can’t find the answer to your question, please contact our CYC Customer Service Team.

Email: info@takingshape.com
1800 117 834 (Toll Free AU) | 0800 480 580 (Toll Free NZ)