The content, products and services available on our website are provided on an "as is" basis. TS 14+ New Zealand Pty Ltd does not represent that the information contained in this website is accurate, comprehensive, verified, complete or error free.

TS 14+ New Zealand Pty Ltd assumes no liability for the contents of any other website you may access from our website.

TS 14+ New Zealand Pty Ltd excludes all liability whether in contract or in tort (including negligence), to the maximum extent permitted by law, as to the compatibility, security, quality or fitness for purpose of any content or any goods or services available on this website.

TS 14+ New Zealand Pty Ltd will not be liable for any losses sustained or arising out of or in connection with use of this website including, without limitation, indirect or consequential losses, loss of profit, loss of goodwill, loss of data or other loss. If any law prohibits the exclusion of such liability, TS 14+ New Zealand Pty Ltd limits its liability to the extent permitted by law, to the re-supply of the relevant material goods or information.

You indemnify TS 14+ New Zealand Pty Ltd, its related bodies corporate, related entities, officers and employees against any and all loss, damage, cost or expense claimed by a third party as a result of or in connection with your use of or conduct on the website.

The copyright in the content contained on this website belongs to TS 14+ New Zealand Pty Ltd or its licensed source. All rights are reserved.

The content on this website may not be used for commercial purposes. The content on this website is protected by copyright and may not be reproduced or appropriated in any manner without the written permission of the respective owner(s). You may display, copy, download and distribute content made available on this website for your personal, non-commercial use, provided that you do not modify the content and you retain all copyright, trademark and proprietary notices.

The images, logos and names on this website which identify TS 14+ New Zealand Pty Ltd or its products or services are proprietary marks of TS 14+ New Zealand Pty Ltd. All rights are reserved.

We reserve the right to change these terms at any time by posting changes on the website. Your continued use of the website after any such change is deemed acceptance of the changed terms and conditions.

You must not link your website to this website without our consent. If you would like to link to this site please email us at info@ts14plus.com.au.

If you provide us with any ideas, suggestions, information or other material in relation to TS 14+ New Zealand Pty Ltd, our products or services or this website, you agree that we may use, reproduce, publish, modify, adapt and transmit them to others free of charge and without restriction, subject to our Privacy Statement.

You must not use this website to post or transmit: (a) any information or materials which breach any laws or regulations, infringe a third party's rights, or are contrary to any relevant standards or codes; or (b) any unlawful, threatening, defamatory, obscene, indecent, inflammatory or pornographic material or material that could give rise to civil or criminal proceedings.

These terms will be governed by and construed in accordance with the laws of Victoria, Australia.

The information contained on this website does not constitute advice or an offer to sell or deal in any securities and must not be relied upon in connection with any investment decision.

TS14+ reserves the right not to post your review or to withdraw any posted review for any reason. Your review will be excluded if it violates review guidelines or contains any of the following types of content:

8. Obscenities, discriminatory language, or other language not suitable for a public forum
9. Fraudulent, deceptive, misleading or unlawful comments
10. Hateful language targeting race/ethnicity, religion, gender, nationality or political beliefs
11. Commercial solicitation, advertisements, "spam" content, or references to other products, offers, or websites
12. Any content or materials which you do not own or for which you have not secured all necessary rights
13. Spamming, Trolling or deliberate disruption of discussion
14. Personal information about yourself or others in your comments (including private addresses or phone numbers)
15. Critical comments about other reviews posted on the page or their authors

TS14+ allows user-generated content via our rate and reviews functionality and is not responsible for the content submitted, nor does it endorse the opinions expressed in user submitted ratings or reviews.

If any part of these terms is found to be unenforceable it will not affect the enforceability of the remainder of the terms.

You may not assign or transfer your rights or benefits under these terms without the prior written consent of TS 14+ New Zealand Pty Ltd.

If we do not act in relation to a breach by you of these terms, we do not waive our right to act with respect to subsequent or similar breaches. You are also subject to our Privacy Statement.

Please address all correspondence to:

TS 14+ New Zealand Pty Ltd
PO BOX 36
Abbotsford, VIC 3067
Australia

Telephone: +61 3 9916 0777
Facsimile: +61 3 9916 0799
Email: info@takingshape.com.au

We may collect your information in a number of ways, including:

1. Directly from you, including but not limited to
   • through activity on our website;
   • through transactions;
   • email or other written communications;
   • telephone calls;
   • in person;
   • through application forms
2. From third parties, including but not limited to
   • through payment providers;
   • media partners (such as AdRoll); and
   • Direct marketing database providers.

The information we collect and hold will depend on the type of service we provide you (whether it is when making a debit or credit card sale, processing your Loyalty Rewards or when you visit our website). The table below shows the type of personal information that we may collect and hold and how we use this.

We are permitted to process your personal information in the ways described above, either because:

• you have explicitly agreed that we may process your information for these specific reasons;
• the processing is necessary to supply products to you or provide you with our services;
• the processing is necessary for us to comply with our legal obligations; or
• the processing is necessary for our legitimate interests, including to protect our business interests; to ensure that complaints are investigated; to evaluate, develop or improve our products; and to keep our customers informed of relevant products and services, unless you indicate that you do not wish us to do so.

We do not carry out solely automated decision-making or profiling that has a legal or similarly significant effect on individuals

With your consent (if required) and in accordance with your contact preferences, local direct marketing laws and the Privacy Laws, we will send you marketing communications from time to time to keep you up to date on our latest arrivals and offers, provide loyalty rewards, share style advice or to invite you to upcoming store events. We may also use your personal information to personalise your advertising experience via social media and ad retargeting.

You can opt out of marketing communication at any time by:

1. changing your email preferences via your My Account when logged in;
2. clicking the unsubscribe link in emails; or
3. contacting our support team.

Opting out of marketing communication will not stop service messages such as order confirmations and updates.

We take the privacy and security of your personal information seriously and use a number of procedures and processes to ensure, where possible, the security and integrity of your personal information, including (but not limited to):

• encryption of data;
• anonymise and aggregate personal information (so that it does not identify you);
• restricting access to Personal Information; and
• maintaining technology products to prevent unauthorised computer access.

Unless you choose to store this information at checkout, we do not keep details of your credit card information, including the security code (or CCV number) that you need to input in order to complete an order using your credit card. If you wish the site to remember your card details, your details will be fully encrypted and stored in compliance with Payment Card Industry (PCI) security standards. Taking Shape has no access to this data.

All credit card payments are processed by CyberSource who have been providing online card processing for over 20 years. As a certified Payment Service Provider (PSP), all transactions processed are done so in a PCI DSS compliant fashion. For more information on CyberSource, please visit https://www.cybersource.com. At the time you place your order, your credit card is pre-approved. Actual payment is processed through a secure process once you have placed your order.

We recommend taking the following security measures to enhance your online security, both in relation to the use of our websites, and more generally;

• If using a public computer, we recommend that you always log out of your Taking Shape account and close the browser when you finish.
• Create a strong and unique password for your account; we recommend using a combination of numbers and letters.
• Avoid using the same password for multiple accounts.
• Change passwords regularly. To change your Taking Shape password, sign in and visit My Account and check "Change My Password". We will send you an email notification to your registered email address to confirm your account updates.

We do not and will not sell any of your personal information to any third parties.

Where required, we share your personal information with third parties, which may include the following recipients or categories of recipients:

• related or affiliated companies of Taking Shape, located in Australia, New Zealand and the United Kingdom;
• third party service providers or contractors used for logistical services, data processing, payment processing, data analysis, customer satisfaction surveys, information technology services and support, website maintenance/development, printing, archiving, mail-outs, and market research;
• any revenue service, tax or regulatory authority, if we are obliged to disclose your personal information under any applicable legal or regulatory requirements;
• our professional advisers, such as our lawyers and accountants;
• any person or organisation to whom we may transfer our rights or obligations; or
• any person or organisation after a restructure, sale or acquisition of any Taking Shape entity, as long as that person uses your personal information for the same purposes as it was originally given to us or used by us (or both).

We disclose your personal information to these recipients or categories of recipients in order to:

• to provide you with our products and services;
• to communicate with you based on your communication preferences;
• to conduct market research and marketing strategy analysis;
• for customer service management purposes;
• to run training and events; and
• for the purpose of facilitating or implementing a transfer or sale of all or part of our assets or business or if we undergo any other kind of corporate restructure, acquisition or sale. In this context, your personal information may be transferred to another entity (or if such a sale, transfer, acquisition or corporate restructure is being contemplated by us).

Third parties to whom we have disclosed your personal information may contact you directly to let you know they have collected your personal information and to give you information about their privacy policies.