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Your online safety is our utmost priority. We are aware that there are websites posing as Taking Shape and claim to offer our beautiful styles at heavily discounted prices. Please ensure you shop only from the Taking Shape official site - takingshape.com. Our friendly customer care team are always here to support you. If you are unsure, please reach out to our team to ask any questions and we encourage you to report any suspicious behaviour. Happy safe shopping
Here's a handy guide to some questions you might have.
If your question isn’t answered, our customer care team can assist you. Get in touch.
You can check the current status of your order here. Please note: if your order is marked as delivered, this means it has been sent from our warehouse, however, it may still be with our partners for delivery.
Once your order has been dispatched, you will receive an email from us and will be able to check its delivery status directly with Global-e.
To ensure we get your order to you quickly it may be split with items delivered in seperate parcels.
For more information on how to return an online purchase, see our returns section on the website.
Need help? Get in touch with our customer care team.
Thank you for your patience while we work through the large number of queries coming in.
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