Redeemable Online and in Australian Taking Shape Boutiques & Clearance Stores - it’s as easy as 1, 2, 3
Choose what Gift Card you want – do you want it Sent by Email or Sent By Post?
Choose the Denomination
Finalise your Order
To Check the balance on your Gift Card, you will need to enter the 15 digit Gift Card Number and the 4 digit Gift Card PIN
These can be found on the back of your Gift Card.
Please Note: If you have a Gift Card issued prior to 13th November ’17 you will not be able to check the balance.
Where can I buy Gift Cards?
Gift Cards can be purchased Online at TakingShape.com and In Store at Taking Shape Boutiques and Clearance Stores.
Gift Cards cannot be purchased in Taking Shape Myer Stores. Gift Cards cannot be purchased online with Paypal, Openpay or CYC Vouchers.Purchase a Gift Card Online Now >
Can I redeem Gift Cards purchased Online, In Store?
Gift Cards purchased Online can be redeemed Online, as well as in Australian Taking Shape Boutiques and Clearance Stores. Unfortunately Gift Cards cannot be redeemed in any Taking Shape Myer Store or New Zealand Taking Shape Store.
What type of Gift Card can I purchase?
When purchasing a Gift Card Online, you have two different options.
In Store, you can only purchase a physical Gift Card.
What Value Gift Card can I Purchase?
If purchasing Online, you can purchase a Gift Card from AU$30 to AU$500.
If purchasing In Store, a Gift Card can be purchased up to a value of AU$500.
How long are Gift Cards valid for?
Gift Cards are valid for 36 months from the date of issue.
How quickly will my Gift Card be received?
If you are purchasing a Gift Card that you want mailed to you, this may take 2-7 Business Days.
Please visit our Delivery page for shipping information.
If you are purchasing an E-Gift Card, this will be received in your email in the next business day
Are Gift Cards sent using a trackable courier service?
Yes, to ensure security, all Gift Card packages are sent using trackable and traceable postal services.
How do I redeem a Gift Card in store?
Simply take your Gift Card with you to the store and an In Store Fashion Stylist will assist you with the transaction. Remember - Gift Cards can only be redeemed in Australian Taking Shape Boutiques and Clearance Stores.
If you have an E-Gift Card, please print out the card or show it on your mobile phone at the time of purchase.
How do I redeem a Gift Card Online?
This will show the Gift Card amount redeemed and the expiry date.
If there is a remaining balance, you then have the option to either enter a second Gift Card or fill in the Credit Card information to pay for the rest of your order
How do I check my Gift Card balance and Expiry Date?
To check your Gift Card balance Online, visit the Check Balance section above
Can I add more value to a Gift Card?
Unfortunately not, once a Gift Card has been purchased the value on it cannot be increased.
Are there any products that I can't use my Gift Card to purchase?
Yes, you cannot use a Gift Card to purchase another Gift Card
If I purchase a Gift Card in Australia can it be redeemed in New Zealand?
Gift Cards are issued in a currency, therefore:
Do I have to use my Gift Card in a single transaction?
No, you can use a partial amount of your Gift Card and then use the remaining amount at a later stage. Remember to keep your Gift Card though!
Can I pay with a Gift Card and other payment methods?
Yes, you can pay with a Gift Card and your Credit Card and CYC Vouchers (if applicable).
You cannot use a Gift Card with Openpay or Paypal.
Can I return or refund a Gift Card?
What if I lose my Gift Card?
Unfortunately Gift Cards cannot be reissued if lost, so please keep them in a safe and secure place.
What if I have an older Gift Card?
Unfortunately any Gift Cards issued prior to Monday 13th November ‘17 cannot be redeemed Online. These Gift Cards can only be redeemed in Taking Shape Boutiques or Clearance Stores within the country they were issued.
What does 'Maximum allowable attempts to use gift card has been exceeded' Mean?
This error message is given when you have submitted the Gift Card Number or Pin incorrectly for 5 consecutive times. You will not be able to enter any Gift Cards for one hour. You will still be able to proceed with your order without entering any Gift Cards.