Our Delivery Services

Due to severe weather and flooding, customers in Western Australia are advised to expect mail and parcel delays

Australian Standard Delivery
  • Cost: FREE - Orders over $90
  • Cost: $9.95 Flat Rate - Orders under $90
  • Cost: FREE - Diamond & Platinum Rewards Members
  • Delivery Time: 2-13 Business Days

  • Click to see more...
Location Metro Areas Regional Areas
ACT 1-4 days N/A
NSW 1-4 days 2-6 days
VIC 1-2 days 1-4 days
QLD 2-5 days 2-6 days
SA 1-3 days 1-5 days
WA 3-7 days 4-16 days
TAS 1-4 days 2-7 days
NT 6-11 days 6-13 days
  • If you are unavailable to receive your order at the time of its delivery, local postal guidelines will apply.
  • Delivery via Australia Post on business days and not on weekends or public holidays.

    Delivery maybe delayed during sale and promotional periods.

    Location Metro Areas Regional Areas
    ACT 1-3 days N/A
    NSW 1-2 days 1-4 days
    VIC 1-2 days 1-2 days
    QLD 1-2 days 1-3 days
    SA 1-2 days 1-3 days
    WA 1-3 days 2-5 days
    TAS 1-2 days 1-3 days
    NT 1-3 days 2-5 days
    • If you are unavailable to receive your order at the time of its delivery, local postal guidelines will apply.

    Click & Collect

    Shop online at Taking Shape and enjoy free delivery to your chosen Australian boutique!

    Delivery Location Business Days
    Click & Collect 5-11
    1. Shop online with Taking Shape.
    2. Select Click & Collect as the delivery method.
    3. Choose the boutique you would like your order delivered to and complete your purchase.
    4. Wait for your Order Collection Email to let you know your purchase has arrived in store.
    5. Bring your personal ID to the store, pick up your order and enjoy!

    Click & Collect FAQS

    Click & Collect is a FREE delivery method.

    Click & Collect is available for all Australian Taking Shape boutiques and clearance stores. It is not available for Myer stores.

    Click and collect will be available for pick up from your allocated store within 5 business days. Delivery times for WA, NT and some regional areas may be longer than 5-11 business days due to travel delays.

    To collect your order, you will need your Order Confirmation or Order Collection Email. This can be printed or shown on your phone. You will also need identification that lists your name, such as a credit card, Medicare card or driver’s license.

    Yes. This person will be required to show photo identification, such as a driver’s license or passport, when collecting your order. They will also need your name and order number.

    Once your order arrives in store, you will have 5 weeks to collect it.

    • You will receive an Order Collection Email when your order arrives in store.
    • If you order is not collected within 2 weeks, you will receive an Order Collect Reminder Email.
    • If you order is not collected within 4 weeks, the store will telephone you to arrange a collection time.
    • If you order is not collected within 5 weeks, it will be returned to the online store and a refund will be processed.

    No. Unfortunately, once your order is submitted, the designation Click & Collect store cannot be changed. However, once it arrives in store, we are able to send it to another location for a delivery fee of AUD$9.95.

    No. Unfortunately, once your order is submitted, it cannot be changed from Click & Collect to Home Delivery (or vice versa). However, once it arrives in store, we are able to send it to another location for a delivery fee of AUD$9.95.

    You can return or exchange your Click & Collect Order to any Australian Taking Shape Boutique or our online store. For more information, view our Returns Policy.

    Yes. You will be notified by email when your order is ready to collect. You can also track your Click & Collect order by signing into your account. To find out more, view our Track Your Order page.

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